Electronic Disclosure and Consent Agreement
General
This Surety Bank Electronic Disclosure and Consent Agreement (“Electronic Consent Agreement”), applies to all communications for products and services offered by Surety Bank and e-Statements, our electronic statement service (“e-Statements”). You must agree to this Electronic Consent Agreement prior to accepting the Surety Bank Online Banking Services Agreement, which you must accept before you can use Surety Bank Online Banking Services and prior to accepting the Statement Service Agreement and Disclosure, which you must accept before you can enroll in our e-Statements services.
Definitions
The terms “we,” “us” and “Bank” refer to Surety Bank or any affiliate, agent, independent contractor or designee that we may, at our sole discretion, involve in the provision of Surety Bank services.
The terms “you” and “your” refer to the user of Surety Bank Online Services, whether singular or plural, who: (1) is an individual or entity that is the owner of an account or a party-in-interest of an account at the Bank or (2) is an individual authorized by an account owner or a party-in-interest to view account information or effect transactions in an account.
The term “Communication” means any customer agreements or amendments to those agreements, disclosures, notices, responses, transaction history, privacy policies and all other information related to your accounts at the Bank, including but not limited to Surety Bank Online Services and eStatements. Communications are not limited to information that we are required by law to provide to you in writing.
Scope of Communications to be Provided in Electronic Form
When you use a Surety Bank Online Service, you agree that we may provide you with any Communications in electronic form and that we may discontinue sending paper Communications to you, unless you withdraw your consent as described in this Electronic Consent Agreement. Your consent to receive electronic Communications and transactions includes, but is not limited to, the following:
- All legal and regulatory disclosures and Communications associated with your accounts at the Bank including products or services available through Surety Bank Online Services and e-Statements;
- Notices or disclosures about a change in the terms of this Consent Agreement; and
- Our responses to your requests related to your Accounts, including Surety Bank Online Services and e-Statements.
- Privacy policies and notices
Your consent to receive Communications electronically does not enroll you in the program to receive your official bank statements electronically (e-Statements). You must enroll for our e-Statement services separately if you want to receive your statements electronically instead of in paper format sent through the U.S. mail. You can enroll in our e-Statement services by visiting the “Accounts” tab in your Surety Bank Online profile and selecting “Statements”.
Method of Providing Communications to You in Electronic Form
All Communications that we provide to you in electronic form will be provided either (1) via e-mail; (2) by access to a website that we will designate in an e-mail notice we send to you at the time the information is available; or (3) by access to a website that we will generally designate in advance.
How to Withdraw Consent
You may withdraw your consent to receive Communications in electronic form by sending written notification to us at Surety Bank, 990 N. Woodland Blvd. DeLand, FL 32720 Attention: Operations.
Withdrawal of your consent to receive electronic Communications will be effective only after we have a reasonable period of time to process your request. At our option, we may treat your provision of an invalid e-mail address or the subsequent malfunction of a previously valid e-mail address as a withdrawal of your consent to receive electronic Communications. Withdrawal of your consent to receive Communications electronically will terminate your use of Surety Bank Online Services.
How to Update Your Records
It is your responsibility to provide us with an accurate and complete e-mail address, contact and other information related to this Electronic Consent Agreement and your Accounts and to maintain and update promptly any changes in this information. You can update your information through Surety Bank Online Banking Services or by contacting us at:
Surety Bank, 990 N. Woodland Blvd. DeLand, FL 32720 Attention: Operations
System Requirements for Mobile Apps and Online Banking
To ensure optimal access and security for Surety Bank’s mobile apps and online banking platform, please use the most recent versions of the following:
Web Browsers: The latest versions of Microsoft Edge, Mozilla Firefox, Apple Safari, or Google Chrome.
Mobile Platforms:
Apple iPhone or iPad: Running the most recent version of iOS.
Android Phones: Running the most recent version of Android.
Keeping your web browsers and mobile operating systems up to date will ensure compatibility with our services and maintain a secure experience. For specific version numbers and compatibility details, please refer to your device’s app store or the browser’s official website.
Access to an active e-mail account with an Email service provider.
Requesting Paper Copies
We will not send you a paper copy of any Communication unless you request it or we otherwise deem it appropriate to do so. You can obtain a paper copy of an electronic Communication by printing it yourself or by requesting that we mail you a paper copy, provided that your request is made within a reasonable time after we first provided the electronic Communication to you. To request a paper copy, send your written request via U.S. mail to:
Surety Bank 990 N. Woodland Blvd. DeLand, FL 32720 Attention: Operations
We may charge you a reasonable service charge, of which we have provided you with notice, for the delivery of paper copies of any Communication provided to you electronically pursuant to this authorization. We reserve the right but assume no obligation, to provide a paper (instead of electronic) copy of any Communication that you have authorized us to provide electronically.
Communications in Writing
All Communications in either electronic or paper format from us to you will be considered “in writing.” You should print or download for your records a copy of this Electronic Consent Agreement and any other Communication that is important to you.
Federal Law
You agree that your consent to electronic Communications is being provided in connection with a transaction affecting interstate commerce that is subject to the federal Electronic Signatures in Global and National Commerce Act and that you and we both intend that the Act apply to the fullest extent possible to validate our ability to conduct business with you by electronic means.
Termination and Amendments
We reserve the right, in our sole discretion, to discontinue the provision of your electronic Communications, or to terminate or change the terms and conditions on which we provide electronic Communications. We will provide you with notice of any such termination or change as required by law
Consent
By clicking on the checkbox on the enrollment page, you give your consent to provide electronic Communications to you as described in this Electronic Consent Agreement. You further agree that your computer satisfies the hardware and software requirements specified above that you have provided us with a current e-mail address at which we may send electronic Communications to you, and that you are able to view and print this Agreement.
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©2019 Surety Bank. All Rights Reserved.
Effective Date: November 1, 2024
